A One Mechanics in Alice Springs

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comments 5

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  lisa rogers

  :: 27 March 2018 14:31:11

  Just read that some people aren't happy with the service they got here. Which I find very hard to believe, I have been going here for many years and have just booked my car in again for another full service, with great customer service.

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  Tom McCarthy

  :: 28 February 2018 15:28:22

  Absolutely fabulous customer service. They dropped everything to help and couldn't do enough to help me. The owner is very friendly and knowledgeable. The best Mechanics in town. Thanks again A One you guys are the best!!!!

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  Cassie Pobjoy

  :: 09 November 2017 23:32:14

  100% recommend going anywhere else but here. The customer service from day 1 was disgustingly rude and the vibe was horrible. They pre ordered a radiatior for me which was fantastic only to find out they ordered the wrong one. Honest mistake? I spoke to soon thinking this was a great place. They then asked to keep my car overnight. Which then turned into a week! I had no way of getting my daily stuff done. They did not update me at all. I called multiple times to check on the progress and each time they were completely rude telling me it would be done when they could find the time to get my car done. Which is pathetic that my car was put at the bottom of the to do list considering they held it for way longer then expected. They charge ridiculously. It cost me $1500 to get a new battery, service and radiator. Now I know that is unreasonable considering my dad has been a mechanic for over 30 years now. When I finally got the rude call saying my car was done, and the gut renching amount I had to pay. I drove my car twice for 10 minutes max and my engine light came on. Not only that but they had pulled out my whole dash to mess around with my windrscreen wipers in spite I would assume because I had a go at them over the phone about the disgusting service I was receiving. Which is why I would assume they told me my car would be ready one day, I then gave them a piece of my mind and didn't receive my car until late the next day. I regret not reading the reviews before going here to get my car "fixed". Hopefully some people do though! Please do not go here!!

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  Andrew Allan

  :: 28 September 2017 11:44:52

  I wish I had read the reviews of this place before giving them my business. The several negative ones are spot on. The owner is exceptionally rude and belligerent, even aggressive. Based on this alone, I would recommend going elsewhere.

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  F /REE

  :: 30 March 2017 20:24:16

  Worst mechanics ever. Repaired what wasn't requested and when i asked why they did it instead of what was broken they said i can search for another mechanics. Rude customer service. Stay away!