ANZ Branch Bathurst in Bathurst

🕗 opening times

comments 5

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  Brendan White

  :: 23 May 2018 15:58:39

  Where to start? Obviously opening after people start work and closing before they finish is a head office decision - and an extremely poor one - but having a staff / customer car park and changing it to staff only? Yeah nah. Sending staff on their breaks at 11 to have 1 person at the counters when customers have their lunch breaks? Yeah nah. Having someone with an ipad talking to me condescendingly about using the ATM when I'm not using it to deposit business takings - it won't take coins, nor will it provide change, unlike a person at the counter - while I had 6 people in front of me and 1 person 'serving' with 4 people in the business section doing nothing? Yeah nah. ATM frequently out of service on the weekends, so no depositing takings then? Yeah nah. I bought a paywave device after checking their laughable 'competitive offering' to get around most of that, but I do still get paid cash. So, mostly inconvenient, slow, sometimes quite rude service, and account service fees that provide me with nothing in the way of actual service. Probably better off getting to online only banking with a better provider. Wouldn't recommend ANZ to anyone. That help?

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  Adam Windsor

  :: 26 November 2017 23:59:06

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  Justin F

  :: 20 November 2017 13:16:38

  Ok for a bank. Disappointed they removed the seating for waiting customers but they are pretty efficient so seats are mostly not needed.

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  Mitchell Burke

  :: 25 June 2017 08:42:57

  Bad experience to say the least. A member of staff by the name of Dana (or similar) verbally abused a family member, wrongfully accusing her of fraud. Not what you'd expect from your bank...

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  Cathy Watson

  :: 07 June 2017 20:32:03

  Easy access atms