Avis in Melbourne

🕗 opening times

comments 5

• en

  Erin Kollasch

  :: 25 April 2018 07:45:25

  Really hard to find. Not well sign posted. Great service though

• ko

  이지현

  :: 03 January 2018 22:25:24

  대여층과 차 서있는 층이 다르다. 사무실 직원 혼자 앉아서 설명만하고 같이 가보지도 않음. 친절치도 않고 편하지도 않고. 무슨 가민네비 5년전 모델을 추가 돈받고 빌려주냐.

• en

  Nick Teitz

  :: 02 January 2018 09:04:44

  Made a booking for this location the previous evening. Went to pick up vehicle only to find counter unattended. Waited 20mins+. Called head office and recieved no help from them except advice to go to a different Avis depot. Massive line up at other depot. So far behind schedule we've had to change plans for today and now won't be seeing Sorrento. Very disappointed.

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  Sharon zhang

  :: 01 January 2018 09:20:09

  I had a very bad rental experience in the new year at AVIS IN GRAND HYATT. I was first shocked by the hidden location but which annoyed me most is the stuffs. On 31/12/2017 I booked a car from an agent called Expedia can the price for the whole car was 111au include the full cover insurance (just been pre charged 22au for insurance) and booked the pickup time at 9am. But when I finally found Avis at 8:50, the stuff was busy talking several different phone calls. Other customer and I waited for nearly 20mins that’s the first thing. Then he asked me if I want full cover, I told him I already paid though the agent but he told me I can’t use it and ask me to get refund from Expedia later and charged me for 153au in total. I felt wired because I had reserved car from Expedia before with the insurance and no one told me I can’t use it. That’s the second thing. Today after returning the car I asked the front desk lady about the price I have been charged yesterday, politely. But the attitude of female stuff named Carlot to her customer was very bad. She asked me to call Expedia and didn’t tell me what include the 153ad price although I asked her for so many times. She refused to see my booking details as well. In the end, she told me 153au is all for insurance. That’s the third thing. I’m quite confused why AVIS is like this? Very bad car rental experience and I’ll tell all my Chinese friends and relatives never go to AVIS IN GRAND HYATT.

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  Tomo

  :: 27 September 2017 21:05:40

  スムーズに予約も返却も出来た。 料金も安い。丸一日でフルカバー付けても7000円ぐらい。 例えば土曜に1日借りる場合は、受付が早く閉まるので日曜朝返しです。料金は一緒。 トリッキーですが土曜の夜に駐車だけは出来ます。