Beaurepaires Tyres in Emerald

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comments 2

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  Jon Langtry

  :: 15 December 2017 13:57:22

  Great prompt service at a fair price

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  Yori Carnas

  :: 25 October 2017 12:21:42

  The first time at Beaurepairs in Emerald QLD they totally messed up the bottom of my van by not lifting it on the supposed bars but on the panels and soft areas underneath the sliding door. Result was a bended area on both sides of the van and having trouble opening the sliding door. Unfortunately I only figured that out 500k's away.... The second time I needed 4 tyres and had set up an appointment through the webside, as in the shop in Cairns QLD they couldn't give the same price as on your website. More than $200 difference in total... Then I called for the wheel allignment together with the tyre change and on the phone they said that should not be a problem according to the employee. When I showed up on that Saturday morning the message was there was no one on site able to do wheel alignment. The personnel did swear a lot while doing the job, weren't friendly and didn't seem happy to work on Saturday. Honestly I think the shop manager himself was able to do the allignment but didn't want to do it because he had to leave as soon as it was 12oclock. Also when putting the wheel nuts back on the didn't use a proper torque wrench but just a power tool. So I had 3 times a bad experience no customer service at all and damage to my vehicle. I'm sorry but I will not recommend Beaurepairs to anyone!