Bevilles Jewellers | Head Office in Southbank

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comments 5

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  Samantha Morgan

  :: 05 February 2018 19:40:43

  My husband and I went to Bevilles Watergardens last Saturday and were served by Natalie. She could not have been more helpful. Nothing was too much trouble. An absolute jot to deal with. Thanks Natalie.

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  Joanne Fuller

  :: 08 July 2016 13:25:36

  Very unhappy with bevilles staff , online order & paid $12.95 express . Was contacted to say would be minor delay sourcing one item from order . It's been a week & still no order , no refund for the $12.95 express I paid & dismissive , rude , hopeless staff members when called regarding issue and the fact I shouldn't have to pay express for an item that's delayed due to sourcing issues . Yes they will send express when item is sent by them eventually !, but I expected this order 48 hours max with express at time of sale . They should have refunded the express post as an apology for THEIR DELAY ! Essentially I'm paying $12.95 for postage that has taken longer then their free standard post ! Buyers beware , they sell items online that they struggle to stock & will take ages to get in ... Part of the same order had to be refunded as they took my money & had no actual ring in stock & took them 4 days to refund it ! & Now postal issues too ! Plus rude staff ... I'm also sick of getting answering machines every time I call head office , every dam department has answering machines and no one likes to answer their phones . Very poor service bevilles & I think you will lose a loyal customer who has bought a lot . I will shop elsewhere in future !

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  J.C Laraine

  :: 09 July 2013 12:30:10

  Disappointing Service. The lady over the phone was argumentative and rude from the head office. It took nearly 2 months for my order to arrive. I left decent and genuine feedback about my experience and they terminated my account.

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  Mellissa Dougel

  :: 08 March 2013 01:27:41

  worst experience with online department under poor management and appalling customer service, i wouldn't come back here to buy anything.

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  Zul Maksom

  :: 10 December 2010 08:27:26

  I love this store. Always find a good bargain here.