Challenge Hi-Fi Stereo Pty Ltd in Prospect

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comments 5

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  ashley saunders

  :: 18 December 2017 22:48:21

  Confused staff running around unable to answer pricing questions. Dirty and disorganized shop. Not particularly helpful or interested. I guess they fill a gap in the market.

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  Daniel Cotton

  :: 24 November 2017 10:18:51

  Great place to shop for top quality TV's, Speaker's, Amplifiers, Digital Radios, Vinyl Records, Cd's, Turntables, & Spare Parts. They also do repairs too.

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  Stephen Hosking

  :: 06 June 2017 11:25:55

  (I don't often do reviews, but I want to respond to the negative review here) I have been a customer for 15 years. Buying and servicing hi-fi is always difficult because the simplest solution is just to spend $$$ - but when it gets to good hi-fi this is serious money. Over 15 years I have found that Challenge don't just advise me to throw money at it but they listen to my requirements and budget, and give excellent advice and service. I recently had a problem with the stereo sound from my CD player and was thinking to buy better cables to, hopefully, fix it and called Challenge for advise. The consultant could have just sold me the expensive cables but, after some discussion, advised against this, suggesting it was "clutching at straws" as the problem was probably elsewhere in the system. (Follow up: I did eventually track it down to a more fundamental problem in my receiver settings.)

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  John Kol

  :: 29 May 2017 11:52:36

  Good service, down to earth without the hard sell. Very competitive in pricing. Decor is a bit outdated ( don't be put off by it) but the knowledge & know-how from Steven/ Wayne will get you the right gear for your ears. Purchased Polk Audio Rti A7 with Yamaha A-S701 Integrated Amplifier. Strongly recommended.

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  Roger Kent

  :: 20 May 2017 18:47:54

  I hate shopping and I live in the country, so I did what I usually do, and researched extensively online to work out exactly what I wanted. I then started hunting down the best price - also online. There weren't many places that sold the unit I was after, but Challenge Hi-Fi was one. I sent them a message online to find out their best price. All our communication was online, and I was blown away by how quickly Steve responded ... and we had a fair bit of to-ing and fro-ing with negotiations, etc. At every step of the way, Steve kept me informed. I ended up with the product I was after, delivered promptly, for a price that beat everyone else. From my experience, this level of service is rare, and becoming even more so. I still haven't heard back from another company I contacted at the same time ... Awesome!! Thanks Steve!!!