Darwin Radiators & Mechanical Service in Fannie Bay

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comments 5

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  Fiona Lay

  :: 17 March 2018 13:27:09

  Terrible customer service and the owner was incredibly rude. My parents had brought in their Toyota Camry for servicing to change their radiator and their fan belt. My parents and the owners wife had agreed upon a set quote of $595 for this service. However, when the Camry was ready to be picked up the owner had tried to charge my parents $750. The additional cost was for the extra parts and labour. The labour cost was already agreed upon in the initial quote and my parents did not request for additional parts. My parents refused to pay this price as they were originally quoted for $595. The owner then became very aggressive and he ordered his employees to remove the parts he installed into the car. It turns out that the owners wife had accidentally misquoted my parents and that was the error within this entire dilemma. Thankfully, his wife did take into account her mistake and apologised on his behalf. Overall, the owner was aggresive, rude, unapologetic and unprofessional.

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  Macoy Cueto

  :: 10 November 2017 09:23:54

  Good reliable service for my skyline

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  Joanne Maclean

  :: 18 September 2017 17:34:02

  Fixed our Mitsubishi delica van after 4 mechanics wouldn't give us the time off day and amazing price! Just genuine people doing a great job !

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  Mihikore Wana

  :: 31 August 2017 16:44:25

  They were so good. Customer services, tops. Very thorough, efficient and friendly. Thankyou radiator and mechanical repairs. Mvr is located across the road. Brilliant, husband definitely taking car back to yous. Eddie and Mihi Wana

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  Callum Braun

  :: 06 July 2017 09:39:26

  Pretty sure they tried to scam us. Asked how much money we had in the bank. The estimate was vague, and expensive for a simple radiator problem.