Europcar in Adelaide

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comments 5

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  Dean Manwaring

  :: 22 January 2018 15:45:51

  Zoe at North Terrace Adelaide was a delight. The car was fabulously clean ready to go and the whole process was simple. Zoe was so good that when she got to the insurance to pay your insurance excess because hire car companies haven't been investigated for this blatant gouge yet, I only twitched and cursed once! Europcar make sure Zoe knows she is appreciated.

• zh-Hant

  sue wu

  :: 11 October 2017 16:39:30

  史上最爛一家租車公司 好好的一台車還回去 竟然過好幾個月來信說有瑕疵要扣一萬 沒有任何證明與照片 寄信過去聯絡也不回 根本是詐騙集團 看我們國外不好處理就這樣 史上最爛 千萬別租

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  Arjun Shivashankar

  :: 08 May 2017 15:07:00

  Great experience every time. I've rented cars here on many many occasions and have never experienced any issues with anything. Staff are always helpful and the cars are good. Even got a free weekend and a free upgrade.

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  Siva Kumaraguru

  :: 04 April 2017 12:27:57

  Always rented cars with them. Last time I had to pickup a car at 5:30 pm ( online booking ) from North Terrace. I've finished work and took a taxi with my luggage. Rang the place at 5:22 pm and told the woman on the phone that I'm just around the corner ( King William st and Currie St traffic Lights ) and be there as soon as I can. She said that they will close at 5:30pm. But they accepted my booking at 5:30 pm to pickup the car and I didn't even know that they will close at 5:30. I was begging this lady to wait for a few minutes and I'm around the corner. But I got to the place at 5:33 pm the place was closed!!! There was another customer was so angry and he said he had to return a car at 5:30 and he got there well before the due time and it's closed and no one is even answering his call. When I called their customer service number, I was told to go to the airport... the staff at the airport branch were very helpful and even gave me a free upgrade. But I was delayed over an hour and I had to pay for a taxi and all the stress due the awful situation. I have rented cars from Europcar few times and recommended to many of my friends and family. But next time I'll be going to somewhere else. Awful experience. Wouldn't even deserve 1 star

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  Gary Hulst

  :: 13 October 2016 11:02:39

  Terrible. vehicles advertised that are not available - contacting the central contact centre only results in them having to contact the local branch anyway to confirm and get back to you. Having used this group on multiple occasions I can say that unfortunately this bad experience is the standard.