Harvey Norman Cairns Factory in Cairns City

Coronavirus disease (COVID-19) Situation

confirmed cases

11843536

deaths

24356

AustraliaHarvey Norman Cairns Factory

 

closed

🕗 opening times

Monday-
Tuesday-
Wednesday-
Thursday-
Friday-
Saturday-
Sunday-
101-103, Spence Street, 4870, Cairns City, Cairns Regional, AU Australien
contacts phone: +61 7 4050 0300
website: www.harveynorman.com.au
larger map & directions
Latitude: -16.9289054, Longitude: 145.7711553

comments 5

  • Daniel Woo

    Daniel Woo

    ::

    Hello, harvey norman cairns store. I wanna meeting to cairns store manager. 05/28 , i was bought it beats studio wireless 3 model. It was good design with running. And i was heard about good quality music sound that to sombody write a blog. And i never have used to listen this product beat studio wireless 3 When I came back home and used it for about 30 minutes, the quality of the sound quality was not good and the headphones did not fit me. And i was headache too. It was my subjective view that the quality of the sound quality was not good and there was no such thing as a machine defect. So, Next day, 05/29 So I thought I wanted a refund for this product with a simple remorse. And before I used this product, I had a beats studio wireless product on the harvey norman store, but I could not hear the music on the machine. I could not hear the music because the machine of the music box did not work, and I had to buy without looking deeply at the product. It was my fault, but it was not really understandable that consumers had to experience such an absurdity due to the poor cairns harvey norman product display. And the cairns harvey norman side repeated the story that the exchange is not an unconditional refund but an exchange. I did not listen to these inconveniences of the customers and I felt really good to push the unconditional force. I need money now. What do I want to say? I want to know if it can be exchanged only with credi. It is my fault, but I do not understand why consumers should suffer from this inattentive product display. And I do not want to buy another product because of this problem and come back here again, and you can not really forgive the unfaithful attitude toward me. That's why I'm stubborn and I do not want to get harvey norman credit. I want my money back. Please let me listen to this matter. Unconditionally, it is bad for the consumer not to say, and if you are in such a situation, how about your feelings? I acknowledge my mistake, but why? harvey norman cairns does not apologize for the problem consumers are having with careless product displays? Do not you have to solve the problem of both, recognize each other's mistakes, take some disadvantage and give a refund? If I use a beats studio product for about 28 days and ask for a refund that I do not like about this product, or if I ask you to exchange something else, I think this is really a non - manners behavior. But my claim is that I am just over a day and I am willing to pay back for this product because of the mistake I made on my urge to buy my careless product and the mistake of harvey norman cairns.

  • en

    Ruth Stuart

    ::

    We recently bought a TV (not from Harvey Norman) but needed a sound bar. We met Dillon, in the TV department an amazing young man. We purchased the sound bar and sub woofer took it home and could not get it to work, received great help over the ph still no good. We took it back the next day and Dillon set about sorting it out, it was rather a mystery. He looked up our TV on line to check its inputs, outputs etc and we found we needed another lead, he reduced the price on this for us and away we went. He told us to take the system back if it still didnt work and he would find something that did. An amazing young man with great customer service something you do not get from the other stores in Cairns. HIGHLY recommend Dillon and his team for all hour hone theatre requirements.😊😊😊😊😊😊😊

  • en

    Monique Bewaxed

    ::

    Best service and customer care with friendly staff that know what they are talking about. Sheree in furniture and Marty in electrical are fantastic and honest salespeople. I will be doing all my future shopping with these guys they were great :-)

  • en

    Fitty K

    ::

    I bought a Fitbit Ionic about a month ago. Seeing that I’m an out doors sort of person I was in the market for a health tracker watch with gps. Reading on the Harvey Norman website, I came across the Fitbit ionic and the description made by Harvey Norman describing it as β€œdamage resistant screen” gorilla glass, which one could assume it would hold up to a light touch on a painted surface of a swimming pool. NOT SO. I even opted for the extended product care offered by Harvey Norman. Went into this store.... explained the case. Was flat out refused a replacement even with product care. He salesman explained that I had to wait another 11 months before Harvey Norman would consider a replacement. Will be contacting head office. Inaccurate advertising. UPDATE: Visited my usual Harvey Norman store back in Moore Park. Explained the situation. With No questions asked, they exchanged my fit bit for a brand new one, and my Customer care warranty starts again. Cheers Moore Park. That Cairns Store doesn’t know what they are talking about.

  • Garth McFarlane

    Garth McFarlane

    ::

    Great place to shop for everything. Toilets just at side of building, no shop for a cup of coffee or tea. Shop is well set out and staff are very pleasant all the time. Possibly this time of the year they need a bigger workforce but otherwise ok. We have bought most of our lounge room furniture from here regards Gardy

nearest Department store

πŸ“‘ all categories

AccountingAdministrative area level 1Administrative area level 2AirportAmusement parkAquariumArt galleryAtmBakeryBankBarBeauty salonBicycle storeBook storeBowling alleyBus stationCafeCampgroundCar dealerCar rentalCar repairCar washCasinoCemeteryChurchCity hallClothing storeColloquial areaConvenience storeCourthouseDentistDepartment storeDoctorElectricianElectronics storeEmbassyFinanceFire stationFloristFoodFuneral homeFurniture storeGas stationGeneral contractorGrocery or supermarketGymHair careHardware storeHealthHindu TempleHome goods storeHospitalInsurance agencyJewelry storeLaundryLawyerLibraryLight rail stationLiquor storeLocal government officeLocalityLocksmithLodgingMeal deliveryMeal takeawayMosqueMovie rentalMovie theaterMoving companyMuseumNatural featureNeighborhoodNight clubPainterParkParkingPet storePharmacyPhysiotherapistPlace of worshipPlumberPoint of interestPolicePoliticalPost officePremiseReal estate agencyRestaurantRoofing contractorRouteRv park, campingSchoolShoe storeShopping mallSpaStadiumStorageStoreSubpremiseSubway stationSupermarketSynagogueTaxi standTrain stationTransit stationTravel agencyUniversityVeterinary careZoo