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1 - 21, McLeod Street, 4870, Cairns City, Cairns Regional, AU Australia
contacts phone: +61 7 4052 1421
website: www.strandbags.com.au
larger map & directionsLatitude: -16.9251571, Longitude: 145.7717515
Ally B
::I don’t usually write reviews but this one deserves it. I was in strandbags today around 12:30pm to 1:00pm 16/03/2018. I wasn’t dressed very fancy. I was wearing an Old maroon Shirt and Blue shorts. So There is a Guess brand bag I was wanting to buy. If the Staff would stop being such rude snobs they would have realized I Have a guess bag over my shoulder and wanted to upgrade and go bigger but instead they looked at me like I was a piece of dirt (Practically looking at me like what are you doing in this store) I walked around the store multiple times, Yes right in front of the service desk. Waiting for a “Hello” “Can I help you” Instead I was ignored like I was nothing. I was a bit embarrassed. At one stage I looked up and smiled at the Lady. She looked at me, No smile. Just put her head down and continue unpacking boxes. To make it worse, Here I am walking around the store and a Man walks in. The lady Rushes up “how can I help you, If you need my help Just ask) Pathetic. Customer service is Disgusting at that moment I walked out. Goodbye to your over $171.00 sale. Have been shopping with Strandbags for a long time. Strandbags Card chopped in half. You’ve just lost yourself a Customer!!! If you’re not dressed to their standards. Stay away!
Ethan Rossow
::My first purchase, a younger lady helped me find a bag fitting my needs. Second purchase, older lady pointed to the bags and walked off..
atwgirl13 Briony&TobyMusic
::Very positive first experience! Staff were lovely and even set the code on my suitcase for me. Second suitcase purchase i was greeted by an older staff member who was rude and very unhelpful. I had to repeat myself multiple times (i was very straight foreward) and she refused to help me set the lock on the luggage. Her expression and tone of voice made this a very negative customer experience. If i return to the store i would avoid her like the plague. Other staff were very courteous and wonderful. Only one bought down my experience in the store.
Ali Mcf
::Experts in bags and luggage. Tremendous stock and always some sale and special prices.
ALeX zigMA
::いいひろい