The Great Southern Hotel Brisbane in Brisbane City

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AustraliaThe Great Southern Hotel Brisbane

 

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103, George Street, 4000, Brisbane City, Brisbane City, AU Australia
contacts phone: +61 7 3221 6044
website: www.greatsouthernhotel.com.au
larger map & directions
Latitude: -27.4727864, Longitude: 153.02569

comments 5

  • Andrew Groves

    Andrew Groves

    ::

    Very close to everything in the heart of Brisbane. Room was large, quiet and clean. Basic but adequate facilities. Don't expect pay tv channels or sewing kits or selections of soaps and shampoos. Staff friendly and helpful. I would stay there again.

  • Benn Gardiner

    Benn Gardiner

    ::

    Nice rooms. Great staff. Cheap price for the Location, and is close to great entertainment and restaurant's. Will stay there again.

  • Fe S

    Fe S

    ::

    AVOID AT ALL COSTS. I would give this establishment a zero but I give it a 1 star for the delicious breakfast. I made a booking in May 2017 for a few nights' stay in March 2018 including breakfast, the booking confirmation asks for the usual credit card details, also stating a 0.5% credit card surcharge.. I received an email after my stay to say that they will charge my credit card as I haven't paid. It was odd considering the front counter told me on check in that I've paid for everything. I had to ask for our breakfast vouchers for a start. Their payment demand email didn't have a reconciliation statement and just told me to check my bank statement (almost a year's worth) even though I asked for it. I made a couple of payments whist staying there including payment at check out. They still could not produce a statement. Jacqie explained that there was a glitch in their system that's why the payment at booking did not go through. I asked that because this was an error on their part, could they waive the surcharge and she said she can't do anything as it's automatic. I then asked if I could deposit their bank account (bank account details are posted on their website) directly to avoid the credit card surcharge. She did not reply and I woke up this morning to find out that she took the money out of my credit card AND charged me a surcharge of 1.5%! Which is triple the surcharge that was on my booking confirmation from last year. I am writing a letter of complaint to the ACCC today. Not only did they charge triple the surcharge, they also overcharged me for breakfast. AVOID THIS HOTEL, there are hundreds of hotels in the area.

  • Michael Koimo

    Michael Koimo

    ::

    A perfect location on George Street. Not in the heart of CBD with heavy traffic of car and people. Close to some of the best Asian restaurant and the Casino. A good river view of South Bank. My only rating for 3 is the room that needs upgrade to new. And the air vent needs a major clean up. Not recommended to be in the room for too long.

  • Mark Cochran

    Mark Cochran

    ::

    The location of The Great Southern Hotel is ideal for all travellers because of its closeness to a variety of restaurants, city activities and the Treasury Casino. When looking for the hotel in a car, it is easy to find. There is parking available (first in, first serve rule) for $25 a night. There is limited parking due to the ongoing construction. The reception is easy to locate and the staff who served us where friendly and efficient. To stray at the hotel, you need a $100 security deposit. There is an elevator available for guest use. The room (we stayed in 1103), was large enough for a reasonable night sleep. We stayed in the 2 King Zip Room. The room upon entry was clean and tidy. The beds had fresh blankets, however, only one pillow for each bed. The air conditioner worked well. The room has all the amenities required for a good night stay – tea and coffee making equipment, toiletries and towels. The view we got was of the Brisbane River and the construction site. Currently, it is a good view, hopefully the new building does not ruin this. Overall, a very good hotel to stay at which I would highly recommend.

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