The Parade Norwood Veterinary Clinic in Norwood

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comments 5

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  Kris Moussis

  :: 15 March 2018 10:16:11

  Unfortunately I shared the experience of Nikki below in relation to my cat. If I could give less that one star I would. I don't think they like cats here unless they are the placid ones that curl up and sleep all day. We also had a completely wrong diagnosis and were advised that our girl wouldn't last the week and were advised to have her put down. This happened in April 2017 (last year) and I have only just been able to talk about it as our cat has been well for a while and only just looking to find another vet that is recommended by others. The diagnosis was completely wrong on a number of levels and if they hadn't given her an antibiotic for another simple condition she would have probably died of renal failure as they failed to diagnose the original condition we visited them for. We have been going to this vet for over 20 years and while I think the owner is compassionate a number of his staff are not and I think the owner is just a figurehead now who doesn't take an interest in who he employs. The vet we saw (Hannah) was new and fresh out of University, had no bedside manner and didn't seem to like us or our girl. If you are considering a new vet and have a cat then don't go here. While price isn't a motivating factor for us we did find their prices very over-inflated and are hunting around for another vet that has compassionate staff. It looks like Google has a few reviews here and likely to find one.

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  Muffy Lewis

  :: 01 February 2018 19:02:54

  Great vet friendly and helpful

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  Maxwell Millowick

  :: 20 January 2018 13:19:43

  All good here. Great friendly vet service

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  Nikki

  :: 20 November 2017 12:36:56

  Unbelievably bad service here! All they could suggest was to "think about putting my cat to sleep" and this was from another vet who had not even seen my cat. The receptionists/nurses had zero compassion & then no one even advised me of the blood test results until I asked for them to be sent to my regular vet (Wattle Park vet ..who was away at the time). One huge intervention by Wattle Park vet Tanya (upon her return), appropriate medications, a diagnosis that was acted upon immediately and my cat is now back to health and weight gain. This place is so unprofessional we will never go back! The trauma this has caused us is beyond upsetting! Shame on you!

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  Carmine Carfora

  :: 18 August 2017 16:59:10

  The doc is fantastic, and the staff is very helpful. Reasonable pricing