Officeworks Cairns in Cairns City

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comments 5

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  Warren

  :: 15 March 2018 11:40:05

  Only one disabled car park for a store of this size. We drive in and out as if I used a normal park and someone parked beside me I could not get the wheel car to the side if the car. Come on these are the problems disabled people had to deal with 20 years ago! Other than that you are usually great.

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  Selva Sudha Mayilswami

  :: 11 March 2018 03:55:52

  I don't usually write reviews on google and especially not bad ones. I had always been a fan of Officeworks for their awesome customer service (when I was in Adelaide, SA). But this store in Cairns city made me feel like they really don't bother about their customers. The staff (Vaneesa) was curt and unhelpful. Most of the times, customers go to a brand not because of the products as such but the experience of it. I would really ask the management at Cairns to take proactive steps to deliver high quality customer service including appointing persons who are good at delivering service with a smile. It would affect the brand name!

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  bowie tsui

  :: 28 January 2018 18:31:00

  Not such bad as comment......I just take for a walk and look around inside, when the staff see me would ask me if I need help. Also, stationary is cheaper than Target nd Kmart

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  Charlie Mallie

  :: 12 December 2017 22:01:07

  Went in with a friend then I decided to buy a tablet, asked 2 workers to help me, Alexandra was busy but she said she would send someone, no-one came, asked another guy, he was busy but said he would help when he was finished. Waiting around some more, saw little miss Alexandra on the phone (obviously not caring that I wanted service) then saw the other guy walking down an aisle away from me... Finally I asked the friendly lady that greeted us if she could help, she gladly fulfilled my request and sadly had to apologize for the other 2 "workers" that couldn't find time to sell a $200.00 tablet. Office works cairns, get your shot together! Don't just push off customers that genuinely want to purchase a product! It's bad customer & social skills, being friendly & helpful is in your job criteria and I'm sure your superiors would not like your attitude!! If I ever have to go there again, i Will be on the look out for the nice older ladies that are friendly & helpful!

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  Tom Craig

  :: 10 November 2017 13:07:06

  I am not a person who usually complains however the extremely poor service I received when trying to do some simple photocopying with there sophisticated copying machines promted me to give them this poor rating. To my delight though, I found a different copying center minutes away who not only got what I wanted done in a matter of minutes, they did it for a cheaper price. (I went to CAIRNS COPY, 116 Grafton St, Cairns City QLD 4870, Australia)