PACK & SEND® Newcastle in Mayfield

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comments 3

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  Clive Hunt

  :: 03 May 2017 09:26:28

  Very helpful staff, went out of their way to optimise cost and just make it happen. Can be a some waiting but well worth it.

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  Michele G

  :: 23 June 2016 09:46:34

  No care and no responsibility! I went with Pack and Send after hearing bad reports about another local courier and I paid twice the price of the other carrier, but did not receive the service I paid for. The attitude of the service lady should of rang warning bells - condescending and rude to myself and another customer waiting. I packed very carefully my boxes wrapping everything individually with bubble wrap and packing/padding out boxes. For the breakages to occur the boxes must of been DROPPED HEAVILY. My initial quote requested insurance, however I now see that the manifest I signed did not include any insurance coverage - I should of taken more care reading before signing, but now believe the insurance was deliberately left out knowing that the service would result in a claim. I WOULD NOT RECOMMEND THIS SERVICE TO ANYONE - ALSO VERY EXPENSIVE.

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  Marty Leist

  :: 27 November 2015 09:21:11

  Deplorable. After being assured that my items would reach the specified destination by the deadline for an event, they arrived 2 days late and the whole exercise was useless. When queried about it, the response was, in a nutshell, "Too Bad"! And now I am up for the expense of getting it back! My advice, don't bother with them, but if you have too, get some sort of guarantee in writing because their word is nothing!