Ted's Cameras w Oaklands Park

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komentarze 5

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  Impulse

  :: 06 April 2018 17:40:42

  Absolutely the worst customer service I've had in any store ever. Whenever I have been in, it feels like I'm being reluctantly served and is pretty uncomfortable. I've been in 3 times from memory and never has it been good.

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  Helen Ottaway

  :: 14 January 2018 14:23:32

  Products are good quality but customer service varies depending on which salesperson you get. On an early morning visit to the store about 4 months ago, to buy a new camera, there were no other customers and two salespeople present. I had to ask for a salesperson to assist me. I obviously got the wrong one because this salesperson seemed irritated with my questions and didn't readily volunteer information. Very unhelpful. He missed out on a cash sale and because he was so surly, I haven't returned to the store since.

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  Elsa Arbuckle

  :: 04 December 2017 19:22:53

  I cannot speak highly enough of Cally, who assisted me today in store. She was professional, friendly and very knowledgeable about the products. We recommend this store and the excellent customer service Cally provided. We will definitely be returning. Thank you very much.

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  Peer Skouborg

  :: 11 October 2017 16:13:45

  Went into Marion Store to be greeted by a staff member who could barely show any interest. Was looking for a specific product that you online service advised was available only to be told 'don't have that'. He would have walked away if I had not got him to read the advice from Ted's online service. He finally did look up to see if Adelaide office had it. Then told it was a discontinued line and not available.. Could/would not say why Online service said product available. Think I will go somewhere else to find what I wanted.

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  Madi

  :: 23 July 2017 11:28:11

  Absolutely terrible customer service! Every time I go there the staff seem irritated. Someone always comes up and says hello and welcome, but as soon as you go to speak with them it's another story. Brought my rental camera in yesterday and the process was carried out in utter silence, I felt like I was I was doing something wrong by bringing it in. The time before that the older woman who served me had no interest in holding back how irretated she was by the paperwork she needed to find for me. Blunt, rude and I lost count of many times she sighed. The products are awesome quality, often a bit pricey but they never go wrong. I would not recommend to anyone. Visit the store in the city (I haven't been there but I'm sure they're a bit better) or purchase online. Please give the Marion store a course in customer service.