Adelaide Animal Emergency & Referral Centre in Kurralta Park

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comments 5

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  Yasmine Weatherall

  :: 27 April 2018 10:59:52

  Cannot fault this service. They saved our dog, kept us informed and the staff were so caring. Or dog had to stay in for some days, but we were able to visit daily and the after care was exemplary. Thank you.

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  Laura Spurling

  :: 13 March 2018 21:04:51

  The staff gave excellent care to our Bernese Mountain Dog, Montgomery. We rushed him in with suspected bloat and GDV and he was seen immediately and cared for brilliantly by the staff after his surgery and over his 3 day stay. The vets explained everything in a clear and concise way but showed warmth and compassion. We were able to visit and call as often as we wanted and the vets took the time to speak to us at length. The information sent to us was quick and detailed. It was an extremely distressing time for us but thanks to everyone at AEERC our boy is about to celebrate his third birthday and couldn’t be happier or healthier! Keep up the good work!

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  Kristy Mason

  :: 08 February 2018 15:52:43

  I know my pets are in excellent hands at this clinic. I was happy with their professionalism & service and everyone there has gone over & above for me. I was especially impressed with Dr John Punke and how skilled and caring he was. He gave me regular and reassuring updates on my pet's progress, he really listened to me and also gave up his personal time to help us out, which I can not thank him enough for. Other vets Matt + another male vet (sorry can’t remember his name) have been excellent and professional too. Also all the vets nurses I dealt with (especially Stephan and others who's names I can not remember) treated my dog as if he was their own, which was extremely comforting for me in a stressful time. They sent me pics of my little boy after his operation & encouraged me to visit him daily. They were never too busy to give me an update about how he was feeling over the phone. In summary - I have found all staff to be super caring towards my fur babies & extremely lovely & professional towards me.

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  John Varga

  :: 10 January 2018 14:09:24

  My elderly dog and I have been regular visitors to Anzac Hwy. in the last year of her life and we never had to walk away without a resolution to the problem at hand. This is a topnotch medical establishment with very high calibre staff. You will also find here a great deal of decency and gentle consideration both for yourself and your pet.

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  Matthew Scrivener

  :: 09 January 2018 14:02:44

  John and his team are absolutely fantastic. The care, compassion, support & understanding shown indicated just how much these people care about animals and their welfare. John was very accommodating and his willingness to share his knowledge, even if just calling him for a second opinion shows how dedicated he is to his profession. If you do not have pet insurance, emergency surgery is always going to be expensive. If you cannot afford insurance or pay for your pet's care in times of need, you probably should have reflected on the suitability of taking responsibility for a pet in the first place. John from my experience is very accommodating, however, I imagine he still needs to cover his costs!