Blow Dry Bar Melbourne in Melbourne

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comments 5

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  Cathryn Duynhoven

  :: 11 March 2018 13:53:11

  Great service, very happy & friendly staff. I was very happy with my hair.

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  Milena L

  :: 23 February 2018 15:34:16

  I am used to paying around $50 for a long straight blowdry every time i have attended this salon however was charged $70 when i visited the Collins St one. The girl was nice however she was so extremely rough with my hair whilst brushing and blow drying that i felt like half of it was gone when i left the salon. Ive never walked away from a salon feeling this ripped off, unrelaxed and in pain. Unfortunately this has sort of turned me off going to any of the Blow Dry Bars now.

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  My Correspondence

  :: 31 January 2018 10:31:26

  Good service, but having gone here for years, on my last visit was told the cost for a blow wave was $60. Um no, I have been going here for years and it has always cost $50. I explained this to the girl at the desk who insisted there was a $10 charge for long-hair. My hair has been the same length for years - yes it is long - but why tell me it has always been $60 for long hair?? Anyway, I shall vote with my feet and not go back. A shame as it is just opposite my office, but a friend has given me the name of a most cost effective place around the corner. Bye!

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  Shenel Erkan

  :: 11 January 2018 11:44:22

  A very happy customer! I have been getting my hair cut at Blow Dry Bar Collins St for the last 5 years and have had a number of stylists over this time who have all been fantastic. They listen to what I want and provide advice and feedback when it's needed, which always results in a great cut / colour / blow wave.

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  Cindy Wang

  :: 01 December 2017 13:10:23

  Hi, this is Cindy, owner of Blow Dry Bar Collins Street. First of all, I really thank those lovely clients who left us reviews. Reviews and customer feedback are of the highest importance, they are the best way for us to improve services quality and business's reputation. To be honest, we take a lot of clients every week, we try to look after everyone in detail, and I believe that my team always do their best heartily to make every client feel beautiful and happy. However, we may miss something that could cause client's unsatisfactory, especially in busy times. I apologize to those clients who are not happy with our services, if your complaint comes to me, I definitely would like you to give us a chance to fix your unhappiness. Hi Hayley, thanks for your review, but I can't find your name in our system, could you please contact salon to let us know when did you have service with us. Hi Lauren, thanks for your review, there are a few situations that you are not in our booking system, one is that client reply our confirmation SMS with "reschedule" and our system remove booking automatically; another one is that client book an appointment with time of they want, but it is in wrong date. I really appreciate of these lovely clients who are always support and like Blow Dry Bar Collins Street, you are meaning of everything for us. Thank you so much!!!