Cactus Jacks Bar & Grill Mackay in Mackay

🕗 opening times

comments 5

• en

  Kaleena Taylor

  :: 20 February 2018 20:10:19

  The staff didnt kno much about what was on the menu and 1 meal wasn't edible

• 

  Kimberley Phillips

  :: 03 January 2018 11:12:34

  Understaffed, very long wait time to be seated and for the meal, really poor customer service from the manager. Food was below average and overpriced.

• en

  Andrew Dorrenboom

  :: 28 October 2017 20:52:57

  Drinks came out hot. Waited just over an hour for the food to come out, only for one dish to be wrong. The chips were hot and tasty but the chicken was mildly warm. Came here on holiday and I won't be back. Now I see why half the tables were empty. The worst Cactus I've ever been to. Save your time and go to hogs breath across the road

• 

  Allmowers Steve

  :: 08 October 2017 15:22:54

  Best cocktails and atmosphere in the world great Service beautiful food.

• en

  Linda

  :: 02 May 2017 21:48:43

  I've never had a worse dining experience. The supervisor was argumentative with absolutely no people skills. When a complaint was made about a drink which was made differently then how it reads on the menu she tasted it and said it tasted fine. For a table of 8 they messed up all orders, they failed to bring drinks when ordered and then argued saying we had received them. Charged 2 meals to someone else which left us paying for their more expensive meal. It's no wonder you're going bankrupt. You may wish to start with improving your service skills and by losing your aggressive, sour faced ill mannered supervisor. You've lost long time customers tonight, thanks to your staff's behaviour.