Optus in Jesmond

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comments 5

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  Brendan Searls

  :: 16 March 2018 18:13:12

  Staff were very friendly and helped me replace my broken phone, giving me many options to choose from. Great customer service with a good variety of deals to suit the individual.

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  Modou Kebe

  :: 12 March 2018 11:44:42

  Bad service, unprofessional, ignorant, rude and stupid from one of your staff, the young girl. You should train her to speak politely and wirh respect to the customers...

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  Daniel Mcconville

  :: 24 February 2018 14:26:12

  I was served by a staff member with a bad attitude. When ask for a copy of.my contract was first told this was not possible . Will not return to this shop staff where not help full at all. Would rather pay the extra and go to telstra

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  Trevor Henderson

  :: 15 February 2018 13:35:54

  It must be difficult working for an organisation as dis functional as Optus. Call their so called customer service and you can wait over an hour to speak to a human. Go to the shop with any problem other than buying a phone and they cannot help. Whilst most of the staff are helpful the manger is clearly out of his depth in customer service, he should stay in the back room.

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  Sam Lawrence

  :: 15 October 2016 11:45:24

  Didn't have the phone I wanted in stock so the guy drove to another store in Green Hills to get it for me. Great customer service.