closed
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South Road, 5039, Melrose Park, City of Mitcham, AU Australia
contacts phone: +61 8 7425 2100
website: www.spotlightstores.com
larger map & directionsLatitude: -34.9831467, Longitude: 138.5755141
Dee Walsh
::My wife frequently shops at this store but never again. She returned home in tears after a rude staff member belittled her publicly and after requesting the manager attend, suddenly there were another four staff on hand to watch (shame that never happens when you are shopping), the manager shows up (no Title/name badge or inmtroduction btw) only to say that he didnt witness what happened so will not be addressing the complaint. With 6 years experience previously Managing stores within the former Coles/Myer brands and ten years experience delivering Certificate 2, 3 and 4 in Retail for several main brand retailers across Adelaide, it is my strong recommendation that at least four staff at Melrose park are given further training in providing a positive customer experience, and the Manager is brought up to speed on correct conflict resolution techniques as well as how repeat business is not only the best source of revenue, but what happens when you lose these valuable people that happen to be keeping you in a job.... DW.
Kevin Mahoney
::Got some great bargains here, heaps to choose from if you are looking for homewares, bedding, pillows, quilts and covers, electric blankets, picture frames, lengths of material for your sewing needs and party items and more, helpful and friendly staff, located behind McDonald's on South rd, easy access
janet gloyn
::Much better organised ... staff very helpful 😊
Louis McCaul
::Super helpful staff, they had everything we needed.
barbara morris
::Variety of home decor, furnishing fabrics, sewing materials, party goods, art,etc. Well laid out. Good prices